Shipping & Returns
Edge of Ether Shipping Policy
π¦ Shipping Timeline
Please allow time for processing, and you'll receive a confirmation email with tracking details as soon as your order is on its way.
All in-stock items will be shipped within 3-5 business days, unless otherwise noted.
π Shipping Rates & Delivery
- Flat Rate: $12.95 for all U.S. orders.
- Free Shipping: Orders over $250 of qualifying products (all products except for LIBRE hats) will haveΒ free shipping applied automatically.
- All orders are shipped via standard shipping with tracking provided.
Shipping Info for LIBRE Hats:
All LIBRE hats ship with a flat rate of $25 to ensure they arrive safely and in style. These wide-brimmed beauties are carefully packaged to protect their shape and craftsmanship. Please note: hats ship in a separate box from other items.
π International Shipping
We currently do not offer international shipping, but stay tuned as we expand!
π¬ Order Tracking & Updates
Once your order ships, youβll receive a tracking number via email so you can follow its journey.
Edge of Ether is not responsible for shipping delays caused by carriers, weather, or unforeseen circumstances.
If you have any questions about shipping, feel free to reach out at contact@edgeofether.com.
β¨ Thank you for bringing Edge of Ether into your world! β¨
___________________________________________________________________________
Edge of Ether Return Policy
At Edge of Ether, each piece is crafted with care, and we want you to love your order. Since our items are handmade in small batches, we do not accept general returns or exchanges. However, if your item arrives damaged or with a manufacturing defect, weβre here to make it right.
π Return Eligibility
We will accept returns only for items that:
βοΈ Arrived damaged or have a manufacturing defect.
βοΈ Are unworn, with all tags in place and no signs of wear.
βοΈ You contact us within 3 days of delivery.
βοΈ Are shipped back within 7 days of approval.
π Important: Items that show signs of wear or do not meet the above criteria will not be accepted for return.
π© How to Request a Return
To initiate a return, email us at contact@edgeofether.com with:
- Your order number
- Photos of the damaged or defective item
- A brief description of the issue
Weβll review your request and respond within 2 business days with next steps.
π Return Shipping
-
- If the defect is due to our craftsmanship, weβll provide a prepaid return label.
- If the issue is not deemed a manufacturing defect, the return may not be accepted.
π° Refunds & Store Credit
- Approved returns will be refunded as store credit (no expiration) for the full item value.
- In cases of significant defects, we may offer a full refund OR store credit, at our discretion.
- Shipping fees are non-refundable.
π Final Sale Items
Since our capes and accessories are handmade, all sales are final, except in cases of defect or damage.
β¨ If you have any questions, reach out to us at contact@edgeofether.com. Thank you for supporting slow fashion and handcrafted artistry! β¨